Terms and Conditions

Welcome to ZonkeApp (“ZonkeApp”, “we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website at www.zonkeapp.com (the “Site”) and any services or tools provided by us (collectively, the “Services”).

By accessing or using our Site or Services, you agree to comply with and be legally bound by these Terms. If you do not agree to any part of these Terms, you must not use the Site.

1. Definitions

● User, you, or your refers to any individual or entity accessing the ZonkeApp platform.

● Services refer to the financial technology products and tools offered by ZonkeApp, including but not limited to payment processing, merchant services, and digital financial solutions.

● Account means the unique user or merchant profile created to access certain features of ZonkeApp.

2. Eligibility and Registration

To use our Services, you must:

● Be 18 years of age or older (or the age of majority in your jurisdiction).

● Provide accurate and up-to-date registration details.

● Maintain the confidentiality of your login credentials.

You are solely responsible for all activity conducted through your account. ZonkeApp reserves the right to suspend or terminate accounts for any misrepresentation or breach of these Terms.

3. Service Access and Modifications

We strive to keep our Services operational, but availability may vary due to:

● Maintenance or system updates

● Technical failures

● External factors beyond our control

We may modify, suspend, or discontinue any aspect of the Site or Services at any time without notice.

4. Acceptable Use

You agree not to:

● Use the Site for unlawful, fraudulent, or harmful activities

● Interfere with the operation or security of the Site

● Reverse engineer or attempt to extract the source code of any software on the platform

● Use automated means (e.g., bots, crawlers) to access the Site without written permission

5. Fees and Payment

Certain services offered on ZonkeApp may involve fees. These:

● Will be clearly communicated before use

● Are quoted in South African Rand (ZAR)

● Are exclusive of taxes or third-party charges

All payments are securely processed via trusted third-party providers. ZonkeApp does not store your credit card or bank information.

6. Intellectual Property

All content on the Site—including text, graphics, logos, software, and trademarks—is the property of ZonkeApp or its licensors and is protected by South African and international intellectual property laws.

You may not reproduce, republish, or distribute any content without prior written consent.

7. Privacy and Data Protection

ZonkeApp is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.

Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

8. Limitation of Liability

To the maximum extent permitted by law:

● ZonkeApp is not liable for any indirect, incidental, or consequential damages, including loss of profits or data.

● ZonkeApp does not guarantee the accuracy, completeness, or reliability of any part of the Site or Services.

● Your use of the Services is at your own risk.

9. Indemnification

You agree to indemnify, defend, and hold harmless ZonkeApp and its affiliates, officers, directors, and employees from any claim, loss, damage, liability, or legal fees arising from:

● Your use of the Site or Services

● Any violation of these Terms

● Your infringement of any third-party rights or applicable law

10. External Links and Services

Our Site may include links to third-party websites or services. ZonkeApp does not endorse, control, or take responsibility for their content, terms, or privacy practices. Use them at your own risk.

11. Termination

We may terminate or suspend your access to the Site or Services without prior notice if:

● You violate these Terms

● You use the Services in a way that could harm us or others

● Required by law or a regulatory authority

All rights granted to you under these Terms will cease upon termination.

12. South African Legal Compliance

These Terms are governed by the laws of the Republic of South Africa, including:

● The Electronic Communications and Transactions Act (ECTA)

● The Protection of Personal Information Act (POPIA)

● Any applicable regulations relating to digital commerce and data protection

You agree to the jurisdiction of the South African courts for any disputes.

13. Changes to These Terms

ZonkeApp reserves the right to modify or replace these Terms at any time. Changes will be posted on this page with a new effective date. Your continued use of the Site indicates acceptance of the updated Terms.

14. Contact Us

If you have questions about these Terms or any legal aspect of our Services, please contact:

Email: support@zonkeapp.com

Website: www.zonkeapp.com

Information Officer (POPIA): popia@zonkeapp.com

Email: support@zonkeapp.com

Copyright © 2025 ZonkeApp (PTY) LTD t/a Zonke. All rights reserved.